NHTSA // SAFETY RECORD
2024 Mercedes-Benz Sprinter 3500 Safety Record
The 2024 Mercedes-Benz Sprinter 3500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 3 recalls and 3 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2024 Mercedes-Benz Sprinter 3500 carries no crash-test ratings from NHTSA. This absence of federal evaluation means that a comprehensive Safety Index cannot be computed, leaving a critical gap in its safety profile. Its recall record is light, with three campaigns addressing structural, parking brake, and suspension components. Additionally, the agency has logged three owner complaints, none of which involve reported crashes, fires, injuries, or deaths. While the recall and complaint data present a clear picture, the lack of crash-test results prevents a full safety assessment.
The 2024 Mercedes-Benz Sprinter 3500 was not crash-tested by NHTSA and carries three recall campaigns rated in the Light burden band, according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 3 |
| Owner complaints | 3 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2024 Mercedes-Benz Sprinter 3500?
The 2024 Mercedes-Benz Sprinter 3500 is notably absent from NHTSA's crash-test data for its model year, precluding a direct safety assessment through conventional ratings. No tested sibling years offer a comparative safety reference. The model carries a "Light burden" rating, indicating a low volume of recalls and owner complaints relative to the larger vehicle population, a designation that reflects volume rather than a definitive safety clearance. Three recalls have been issued, each addressing critical components: the frame structure, the parking brake system, and the rear suspension. Failures in these areas directly impact safety; prospective owners should verify all recall remedies have been completed. Three owner complaints have been registered, none alleging crashes or injuries, and these complaints span four distinct component areas.
NHTSA // RECALLSDoes the 2024 Mercedes-Benz Sprinter 3500 have any recalls?
The 2024 Sprinter 3500 is subject to three recalls: one covering a longitudinal frame member structural concern, one covering parking brake cable bracket welds that may fail, and one covering rear axle spring U-bolts that may have been improperly secured. No do-not-drive or park-outside advisory is noted in the data provided, but owners should verify current remedy status by VIN at nhtsa.gov.
STRUCTURE:FRAME AND MEMBERS25V609000
Risk: Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
Reported 2025-09-12
PARKING BRAKE25V135000
Risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
Reported 2025-02-28
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE24V517000
Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Reported 2024-07-09
NHTSA // COMPLAINTSWhat do owners report about the 2024 Mercedes-Benz Sprinter 3500?
Three unverified owner complaints have been filed with NHTSA against the 2024 Sprinter 3500. Alleged problem areas include Tires, Wheels, the Fuel and Propulsion System, and an Unknown or Other category. These are unverified consumer allegations, not established defects, and no crashes, fires, injuries, or deaths are reported among them.
3 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2024 Mercedes-Benz Sprinter 3500?
The 2024 Sprinter 3500 enters the market with a notable advisory: prospective owners should prioritize VIN verification at nhtsa.gov. This is due to three significant safety recalls concerning the frame, parking brake, and suspension, the remedies for which are tied to the vehicle itself, not its initial owner.
- NHTSA has not crash-tested the 2024 Sprinter 3500, meaning no federal star ratings or Safety Index score exists for this specific model year.
- Three recalls affect this model year, targeting the longitudinal frame structure, parking brake cable bracket welds, and rear axle spring U-bolts, all with direct safety implications.
- Only three unverified owner complaints have been filed with NHTSA for this model year, with zero reported crashes, fires, injuries, or deaths among them.
- Owners and buyers should verify recall remedy status for their specific unit using the NHTSA VIN lookup tool at nhtsa.gov, as the frame and suspension recalls in particular involve structural components.
FAQ2024 Mercedes-Benz Sprinter 3500 safety questions
Was the 2024 Mercedes-Benz Sprinter 3500 crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 3 recalls and 3 owner complaints on file.
How many recalls does the 2024 Mercedes-Benz Sprinter 3500 have?
According to NHTSA recall data, 3 vehicle recalls are on file for the 2024 Mercedes-Benz Sprinter 3500. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2024 Mercedes-Benz Sprinter 3500?
According to NHTSA's complaint database, 3 owner complaints are on file for the 2024 Mercedes-Benz Sprinter 3500. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Sprinter 3500 years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz Sprinter 3500 2024.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.