NHTSA // CRASH-TESTED
2020 Tesla Model Y
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Tesla Model Y is a compact electric SUV that has become one of the best-selling vehicles in the United States, targeting tech-forward families and commuters who want zero-emission driving without sacrificing cargo space or practicality. Offered in rear-wheel and all-wheel drive configurations, it sits at the center of Tesla's lineup and competes directly against the Ford Mustang Mach-E, Hyundai Ioniq 5, and traditional compact SUVs.
The 2020 Tesla Model Y earns an NHTSA Safety Index of 80 out of 100, an strong result driven by its federal crash-test stars and its recall record. Its 5-star rollover rating stands out for families and child-seat buyers. It has 23 recalls on record, reflected in the score.
- families prioritizing rollover safety
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally praise the Model Y for its spacious, practical interior, strong real-world range, and the seamless integration of Tesla's technology ecosystem. Performance across trim levels draws consistent approval. Critics tend to point to inconsistent build quality and the unconventional ownership experience as areas where the Model Y trails more established rivals in overall polish.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 15145
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
BACK OVER PREVENTION:SOFTWARE26V283000
Risk: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Reported 2026-05-05
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS24V935000
Risk: Driving with improperly inflated tires increases the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Reported 2024-12-17
LATCHES/LOCKS/LINKAGES:HOOD:LATCH24V554000
Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Reported 2024-07-24
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES24V376000
Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Reported 2024-05-28
FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT24V153000
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Reported 2024-02-27
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL24V051000
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Reported 2024-01-30
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE23V838000
Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Reported 2023-12-12
STEERING:AUTOMATED/ADAPTIVE STEERING23V085000
Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Reported 2023-02-15
EXTERIOR LIGHTING:TAIL LIGHTS22V844000
Risk: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
Reported 2022-11-15
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS22V702000
Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Reported 2022-09-19
ELECTRICAL SYSTEM:SOFTWARE22V235000
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes
Reported 2022-04-12
ELECTRICAL SYSTEM:SOFTWARE22V063000
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 2
Reported 2022-02-04
NHTSA // COMPLAINTSOwner complaints
271 owner complaints on file. These are unverified allegations reported to NHTSA.