NHTSA // SAFETY RECORD
2020 Chevrolet Silverado 3500 Safety Record
The 2020 Chevrolet Silverado 3500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 8 recalls and 28 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
NHTSA has not crash-tested the 2020 Chevrolet Silverado 3500, so it carries no Safety Index and no star ratings of any kind. What the federal record does show is a Moderate recall and complaint burden band, 8 recall campaigns spanning powertrain software, tailgate latches, seat belts, and side curtain airbag inflators, and 28 owner-reported complaints. That picture neither confirms nor denies crash safety, but it does identify specific federal safety actions a prospective buyer must account for.
The 2020 Chevrolet Silverado 3500 was not crash-tested by NHTSA and carries 8 federal recall campaigns with a Moderate recall and complaint burden band, according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Moderate |
| Recalls on file | 8 |
| Owner complaints | 28 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Chevrolet Silverado 3500?
Eight federal recall campaigns and 28 NHTSA owner complaints place the 2020 Silverado 3500 in a Moderate burden band for these safety factors. The recall record is notably broad. Two independent campaigns address powertrain software for the automatic transmission control module. A separate recall targets the tailgate latch on power-equipped beds. The seat belt recall applies to this model year, shared with related trucks from 2019-2021. Furthermore, a side curtain airbag inflator recall was issued. Owner complaints show Service Brakes as the second most frequent category, with 8 alleged reports. This pattern warrants attention given the powertrain focus of many recalls. No tested sibling years are available in NHTSA data, thus no crash-test reference point exists for this specific model year.
NHTSA // RECALLSDoes the 2020 Chevrolet Silverado 3500 have any recalls?
The 8 recall campaigns for this model year cover: automatic transmission control module software (two separate campaigns), power tailgate latch hardware, seat belts, and side curtain airbag inflators. NHTSA has not issued a do-not-drive or park-outside advisory tied to these campaigns in the data provided, but open-recall status on any individual unit must be confirmed by VIN at nhtsa.gov.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE26V083000
Risk: Rear wheel lock up increases the risk of a crash.
Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on Febr
Reported 2026-02-12
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE24V797000
Risk: Rear wheel lock-up can increase the risk of a crash.
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-80
Reported 2024-10-24
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V060000
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Reported 2024-02-01
SEAT BELTS20V792000
Risk: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Reported 2020-12-17
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR20V446000
Risk: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
Reported 2020-07-30
STRUCTURE:BODY:HOOD20V324000
Risk: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
Reported 2020-06-04
LATCHES/LOCKS/LINKAGES:HOOD:LATCH20V142000
Risk: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
Reported 2020-03-12
SEAT BELTS:PRETENSIONER19V814000
Risk: A vehicle fire could result if materials ignite inside the vehicle.
Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Reported 2019-11-14
NHTSA // COMPLAINTSWhat do owners report about the 2020 Chevrolet Silverado 3500?
Owners have filed 28 unverified complaints with NHTSA, alleging problems most frequently in the Power Train category (9 reports), followed by Service Brakes (8), Engine (6), Electrical System (5), Fuel and Propulsion System (3), and Engine and Engine Cooling (2). One alleged crash and one alleged fire appear in the complaint record. These are unverified consumer allegations, not established facts.
28 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Chevrolet Silverado 3500?
The 2020 Silverado 3500 has been subject to 8 recall campaigns. Any prospective owner should verify the status of these open recalls for a specific vehicle through the NHTSA website prior to purchase; recall repairs are conducted by dealerships at no cost.
- NHTSA issued two separate recall campaigns specifically targeting the automatic transmission control module software on the 2020 Silverado 3500, meaning a single vehicle may be subject to more than one powertrain software remedy.
- A tailgate latch recall covers 2020 through 2024 Silverado 2500 and 3500 trucks equipped with power tailgates, making this a component to verify by VIN regardless of when a used example was purchased.
- The complaint record includes 8 unverified Service Brakes allegations, the second-highest complaint category for this model year, a data point that warrants a pre-purchase inspection focus on brake system condition.
- No NHTSA crash-test data exists for the 2020 Silverado 3500, and no tested sibling years are available in the data we cover, leaving the recall and complaint record as the only federal safety reference for this specific model year.
FAQ2020 Chevrolet Silverado 3500 safety questions
Was the 2020 Chevrolet Silverado 3500 crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 8 recalls and 28 owner complaints on file.
How many recalls does the 2020 Chevrolet Silverado 3500 have?
According to NHTSA recall data, 8 vehicle recalls are on file for the 2020 Chevrolet Silverado 3500. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Chevrolet Silverado 3500?
According to NHTSA's complaint database, 28 owner complaints are on file for the 2020 Chevrolet Silverado 3500. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash or a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Silverado 3500 years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Chevrolet Silverado 3500 2020.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.