NHTSA // SAFETY RECORD
2024 Chevrolet Silverado 3500 Safety Record
The 2024 Chevrolet Silverado 3500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 3 recalls and 45 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2024 Chevrolet Silverado 3500 has not been crash-tested by NHTSA, leaving a critical gap in its safety profile. Without star ratings or a computed Safety Index, an assessment of crashworthiness is not possible. The record does, however, indicate a Moderate burden from recalls and owner complaints. Three active recall campaigns address tailgate latches and steering components. Owners have filed 45 complaints, including reports of one alleged crash and two alleged deaths. This pattern of recalls and complaints warrants scrutiny, but the absence of federal crash-test data precludes any definitive judgment on overall safety performance.
The 2024 Chevrolet Silverado 3500 was not crash-tested by NHTSA, carries three recall campaigns and a Moderate recall and complaint burden band, according to NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Moderate |
| Recalls on file | 3 |
| Owner complaints | 45 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2024 Chevrolet Silverado 3500?
The 2024 Silverado 3500 carries a Moderate burden band rating, a designation shaped by three recalls and 45 owner complaints. Two of the recalls involve the dual tailgate latches. One of these campaigns covered trucks from the 2020 model year forward, indicating a persistent component issue now addressed in 2024. A separate recall, issued early in the model year, concerns the steering gear. Owner complaints concentrate around the Electrical System, Service Brakes, and Power Train. These complaints include reports of one alleged crash and two alleged deaths. No NHTSA crash-test data for this specific model year or a sibling model year is available.
NHTSA // RECALLSDoes the 2024 Chevrolet Silverado 3500 have any recalls?
Three recall campaigns cover this model year. Two target the tailgate latch system, one affecting 2024 HD models with powered tailgates and a broader second campaign spanning 2020 through 2024 HD trucks with the same component. The third recall addresses the steering gear shaft. NHTSA recall notices for this vehicle do not include a park-outside or do-not-drive directive in the data provided, but owners should verify current remedy status for their specific VIN at nhtsa.gov.
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V894000
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of
Reported 2024-11-26
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V060000
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Reported 2024-02-01
STEERING23V549000
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Reported 2023-08-03
NHTSA // COMPLAINTSWhat do owners report about the 2024 Chevrolet Silverado 3500?
Owners have filed 45 unverified complaints with NHTSA. The most frequently alleged problem areas are the Electrical System with 18 reports, Service Brakes with 12, and Power Train with 12. An additional 6 reports fall under unknown or other categories, with smaller counts in Structure and Exterior Lighting. These are unverified consumer allegations, not confirmed defects.
45 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2024 Chevrolet Silverado 3500?
Owners of the 2024 Silverado 3500 should note the three recall campaigns issued for the model year. Before purchasing a used example, prospective buyers should consult the NHTSA VIN lookup tool at nhtsa.gov to confirm that all open recalls have been addressed.
- NHTSA issued two separate tailgate-latch recall campaigns covering this model year, one specific to 2024 HD production and one spanning 2020 through 2024, making latch remedy verification a priority VIN check for any 2024 unit.
- A steering gear shaft recall was also issued for 2024 Silverado 3500 trucks, affecting a safety-critical control system that owners should confirm has been remedied at an authorized dealer.
- Forty-five unverified owner complaints have been filed with NHTSA for this model year, with the heaviest concentration in Electrical System, Service Brakes, and Power Train, and the record includes one alleged crash, one alleged injury, and two alleged deaths.
- Because NHTSA has not crash-tested the 2024 Silverado 3500, no frontal, side, or rollover star ratings exist, and the Moderate burden band reflects recall and complaint data only, not structural or occupant-protection performance.
FAQ2024 Chevrolet Silverado 3500 safety questions
Was the 2024 Chevrolet Silverado 3500 crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 3 recalls and 45 owner complaints on file.
How many recalls does the 2024 Chevrolet Silverado 3500 have?
According to NHTSA recall data, 3 vehicle recalls are on file for the 2024 Chevrolet Silverado 3500. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2024 Chevrolet Silverado 3500?
According to NHTSA's complaint database, 45 owner complaints are on file for the 2024 Chevrolet Silverado 3500. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Silverado 3500 years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Chevrolet Silverado 3500 2024.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.