NHTSA // SAFETY RECORD
2024 Chevrolet Silverado 3500
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Chevrolet Silverado 3500 is a heavy-duty full-size pickup aimed squarely at buyers who need serious towing and hauling capability. Sitting at the top of GM's Silverado lineup, this Class 3 workhorse serves contractors, fleet operators, and truck enthusiasts who demand maximum payload and truckbed utility. It competes directly with the Ford F-350 Super Duty and Ram 3500, and its sheer size and weight capacity define its identity.
The 2024 Chevrolet Silverado 3500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 3 recalls and 45 owner complaints on file, giving it a moderate recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally find the Silverado 3500 to be a highly capable heavy-duty truck with a composed ride for its class and a well-structured, functional cabin. Driving dynamics are considered competitive with segment rivals, and the available powertrain options earn praise for real-world performance. Some reviewers note that interior refinement and materials quality trail lighter-duty truck alternatives in the same price range.
NHTSA // RECALLSRecall record
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V894000
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of
Reported 2024-11-26
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V060000
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Reported 2024-02-01
STEERING23V549000
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Reported 2023-08-03
NHTSA // COMPLAINTSOwner complaints
45 owner complaints on file. These are unverified allegations reported to NHTSA.