NHTSA // SAFETY RECORD
2021 Chevrolet Silverado 3500
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Chevrolet Silverado 3500 is a heavy-duty full-size pickup aimed squarely at buyers who need serious towing and hauling capability. Sitting at the top of GM's Silverado lineup, this Class 3 workhorse serves contractors, fleet operators, and truck enthusiasts who demand maximum payload and truckbed utility. It competes directly with the Ford F-350 Super Duty and Ram 3500, and its sheer size and weight capacity define its identity.
NHTSA has not crash-tested the 2021 Chevrolet Silverado 3500, but it carries a park-outside or do-not-drive recall, which is the most serious class of safety campaign. Treat the recall status below as urgent and confirm your VIN with NHTSA.
- shoppers who want the full federal safety picture in one place
Reviewers generally find the Silverado 3500 to be a highly capable heavy-duty truck with a composed ride for its class and a well-structured, functional cabin. Driving dynamics are considered competitive with segment rivals, and the available powertrain options earn praise for real-world performance. Some reviewers note that interior refinement and materials quality trail lighter-duty truck alternatives in the same price range.
NHTSA // RECALLSRecall record
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE24V797000
Risk: Rear wheel lock-up can increase the risk of a crash.
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-80
Reported 2024-10-24
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V060000
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Reported 2024-02-01
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE21V758000
Risk: Water in the BPMV may cause an electrical short circuit and increase the risk of fire.
Remedy: Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.
Reported 2021-09-29
SEAT BELTS20V811000
Risk: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
Reported 2020-12-23
SEAT BELTS20V792000
Risk: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Reported 2020-12-17
NHTSA // COMPLAINTSOwner complaints
38 owner complaints on file. These are unverified allegations reported to NHTSA.