NHTSA // SAFETY RECORD
2023 Chevrolet Silverado 3500
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Chevrolet Silverado 3500 is a heavy-duty full-size pickup aimed squarely at buyers who need serious towing and hauling capability. Sitting at the top of GM's Silverado lineup, this Class 3 workhorse serves contractors, fleet operators, and truck enthusiasts who demand maximum payload and truckbed utility. It competes directly with the Ford F-350 Super Duty and Ram 3500, and its sheer size and weight capacity define its identity.
The 2023 Chevrolet Silverado 3500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 1 recall and 14 owner complaints on file, giving it a light recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally find the Silverado 3500 to be a highly capable heavy-duty truck with a composed ride for its class and a well-structured, functional cabin. Driving dynamics are considered competitive with segment rivals, and the available powertrain options earn praise for real-world performance. Some reviewers note that interior refinement and materials quality trail lighter-duty truck alternatives in the same price range.
NHTSA // RECALLSRecall record
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V060000
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Reported 2024-02-01
NHTSA // COMPLAINTSOwner complaints
14 owner complaints on file. These are unverified allegations reported to NHTSA.