NHTSA // SAFETY RECORD
2019 Mercedes-Benz Metris Safety Record
The 2019 Mercedes-Benz Metris has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 12 recalls and 8 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2019 Mercedes-Benz Metris does not carry a federal safety rating; NHTSA has not crash-tested this model year. Therefore, no star ratings or Safety Index score are available. The administrative safety record, however, indicates a Moderate burden band for recalls and complaints. Owners reported 8 complaints. The vehicle has been subject to 12 recall campaigns addressing components including the fuel system, brake hydraulics, and electrical software.
The 2019 Mercedes-Benz Metris was not crash-tested by NHTSA and carries a Moderate recall and complaint burden band based on 12 federal recall campaigns, according to NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Moderate |
| Recalls on file | 12 |
| Owner complaints | 8 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2019 Mercedes-Benz Metris?
Twelve recall campaigns mark the 2019 Mercedes-Benz Metris with a Moderate recall burden. This designation reflects the number of federal safety actions against this model year. The recalls address substantive issues, including fuel hose connection integrity, brake fluid reservoir mounting, and hydraulic brake line fittings on right-hand-drive configurations. Two separate campaigns also targeted electrical software corrections. The brake-related recalls, in particular, involve fundamental components of the vehicle's stopping system. Owner complaints for this model year are comparatively light, with 8 reported allegations. None of these complaints mention crashes, fires, injuries, or deaths. The most frequent complaint category is tires and wheels. No crash-test data for the 2019 Metris or any sibling years are available through NHTSA.
NHTSA // RECALLSDoes the 2019 Mercedes-Benz Metris have any recalls?
The 12 recall campaigns for the 2019 Metris span four distinct safety areas: electrical system software (two separate campaigns), gasoline fuel delivery hoses and fittings, hydraulic brake fluid reservoir mounting, and hydraulic brake line screwed fittings on right-hand-drive units specifically. No park-outside or do-not-drive directive appears in the data provided, but shoppers should verify current remedy status by VIN at nhtsa.gov, as remedy availability can change.
ELECTRICAL SYSTEM:SOFTWARE22V360000
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Reported 2022-05-20
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS22V134000
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Reported 2022-03-08
SERVICE BRAKES, HYDRAULIC:FLUID22V066000
Risk: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Reported 2022-02-08
ELECTRICAL SYSTEM:SOFTWARE21V055000
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Reported 2021-02-05
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS20V729000
Risk: The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.
Reported 2020-11-24
POWER TRAIN:DRIVELINE:DRIVESHAFT20V340000
Risk: Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.
Remedy: DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.
Reported 2020-06-09
ELECTRICAL SYSTEM:12V/24V/48V BATTERY19V715000
Risk: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Reported 2019-10-08
UNKNOWN OR OTHER19V693000
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Reported 2019-10-02
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT19V666000
Risk: The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
Reported 2019-09-18
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL19V545000
Risk: The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
Reported 2019-07-24
STEERING19V489000
Risk: An unexpected loss of power steering assist can increase the risk of crash.
Remedy: DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
Reported 2019-06-25
UNKNOWN OR OTHER19V222000
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Reported 2019-03-20
NHTSA // COMPLAINTSWhat do owners report about the 2019 Mercedes-Benz Metris?
Eight owner complaints have been reported to NHTSA for the 2019 Metris. The most frequently alleged components are Tires with 3 reports and Wheels with 2 reports, followed by single allegations each touching the Engine, Fuel and Propulsion System, Service Brakes, and an Unknown or Other category. All are unverified consumer allegations, not established facts, and none involved a reported crash, fire, injury, or fatality.
8 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2019 Mercedes-Benz Metris?
A notable 12 open recall campaigns plague the 2019 Metris, a critical point for any prospective buyer. Verification of recall completion for a specific vehicle is essential, using the VIN lookup tool on nhtsa.gov to ascertain which, if any, campaigns remain active and whether a remedy is presently available.
- NHTSA issued two separate electrical software recall campaigns covering the 2019 Metris, one of which offered an over-the-air fix, meaning the remedy method differs from a traditional dealership visit and owners should confirm completion status by VIN.
- A brake fluid reservoir mounting recall and a hydraulic brake line fitting recall both affect this model year, making the brake system the most recurring recall theme in the 2019 Metris federal safety record.
- The fuel delivery hose recall covers a broad span of Metris model years including 2019, and its connection-integrity concern makes it worth prioritizing in any open-recall VIN check at nhtsa.gov.
- The 8 owner complaints on file carry no reported crashes, fires, injuries, or deaths, but the tire and wheel categories together account for 5 of the 8 allegations, a pattern worth noting when inspecting a specific used unit.
FAQ2019 Mercedes-Benz Metris safety questions
Was the 2019 Mercedes-Benz Metris crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 12 recalls and 8 owner complaints on file.
How many recalls does the 2019 Mercedes-Benz Metris have?
According to NHTSA recall data, 12 vehicle recalls are on file for the 2019 Mercedes-Benz Metris. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2019 Mercedes-Benz Metris?
According to NHTSA's complaint database, 8 owner complaints are on file for the 2019 Mercedes-Benz Metris. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz Metris 2019.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.