NHTSA // SAFETY RECORD
2023 Mercedes-Benz Metris Safety Record
The 2023 Mercedes-Benz Metris has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 4 recalls and 2 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2023 Mercedes-Benz Metris has not undergone crash testing by NHTSA. As a result, this model carries no federal star ratings and no computed Safety Index from our publication. The absence of these tests means no direct assessment of crashworthiness can be made from NHTSA's published data. However, the federal record does show a Light recall and complaint burden band for the Metris. This includes four open recall campaigns. Two of these campaigns address separate issues with the fuel pump, one concerns the air bag restraint module, and another involves infotainment electrical connections. Owners have also filed two complaints with NHTSA for the 2023 Metris.
The 2023 Mercedes-Benz Metris was not crash-tested by NHTSA, carries four recall campaigns, and falls in the Light recall and complaint burden band according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 4 |
| Owner complaints | 2 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2023 Mercedes-Benz Metris?
The 2023 Mercedes-Benz Metris presents a varied recall record. Four distinct campaigns have been issued, with two addressing fuel delivery issues that could result in a loss of drive power. A separate recall targets air bag module water intrusion, specifically for right-hand-drive configurations. Infotainment electrical integrity forms the basis of the fourth recall. This model year registered two owner complaints with the NHTSA; both allege injuries and involve safety-critical systems including air bags and seat belts. This places the Metris in the Light recall and complaint burden band, a classification that reflects the volume of federal safety actions rather than an assessment of its crashworthiness. No NHTSA crash-test data is available for the 2023 Metris, nor are there tested sibling years for comparative analysis.
NHTSA // RECALLSDoes the 2023 Mercedes-Benz Metris have any recalls?
The 2023 Metris is named in four recall campaigns: one covering the air bag and restraint control module on right-hand-drive units where water accumulation is the cited concern, one covering infotainment electrical connections across the broader 2020-2023 Metris range, and two separate fuel pump campaigns where the pump may shut down and cause a loss of drive power. The fuel pump shutdown risk is the most operationally significant; owners should confirm remedy status through NHTSA's VIN lookup before extended driving.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE26V070000
Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.
Reported 2026-02-06
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT25V463000
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Reported 2025-07-11
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP23V881000
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
Reported 2023-12-21
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP23V444000
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Reported 2023-06-26
NHTSA // COMPLAINTSWhat do owners report about the 2023 Mercedes-Benz Metris?
NHTSA has received two owner complaints for the 2023 Metris. The reported components span Steering, Air Bags, Seat Belts, and Lane Departure, with one complaint categorized under crash events and four alleged injuries noted. These are unverified consumer allegations submitted to NHTSA and have not been independently confirmed as defects.
2 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2023 Mercedes-Benz Metris?
Four recalls were issued for the 2023 Metris. Before purchasing any specific unit, buyers should check its VIN at nhtsa.gov to determine which, if any, of these campaigns remain open. Unrepaired recalls transfer with ownership and are remedied by the manufacturer at no cost.
- The 2023 Metris has no NHTSA crash-test result for any configuration, meaning no frontal, side, or rollover star ratings exist for this model year.
- Two of the four recall campaigns address fuel pump shutdown risk, which NHTSA identifies as a potential loss of drive power, a concern that warrants VIN-specific remedy verification before extended use.
- The air bag and restraint control module recall applies specifically to right-hand-drive 2023 Metris units, citing water accumulation as the failure mechanism, so buyers of those configurations should prioritize confirmation of repair status.
- The two owner complaints on file with NHTSA for this model year are unverified allegations that collectively reference Steering, Air Bags, Seat Belts, and Lane Departure systems, with four alleged injuries reported across those submissions.
FAQ2023 Mercedes-Benz Metris safety questions
Was the 2023 Mercedes-Benz Metris crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 4 recalls and 2 owner complaints on file.
How many recalls does the 2023 Mercedes-Benz Metris have?
According to NHTSA recall data, 4 vehicle recalls are on file for the 2023 Mercedes-Benz Metris. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2023 Mercedes-Benz Metris?
According to NHTSA's complaint database, 2 owner complaints are on file for the 2023 Mercedes-Benz Metris. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz Metris 2023.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.