NHTSA // SAFETY RECORD
2021 Mercedes-Benz Metris Safety Record
The 2021 Mercedes-Benz Metris has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 7 recalls and 1 owner complaint on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2021 Mercedes-Benz Metris has not been subjected to federal crash testing. This means NHTSA has published no star ratings for the vehicle, nor has our publication computed a Safety Index score for it. The absence of these standardized tests means shoppers lack a key data point for comparative safety assessment. The federal record does show a light burden of recalls and complaints for this model year. NHTSA has documented 7 recall campaigns and received only 1 unverified consumer complaint for the 2021 Metris.
The 2021 Mercedes-Benz Metris was not crash-tested by NHTSA, carries 7 recall campaigns, and falls in the Light recall and complaint burden band according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 7 |
| Owner complaints | 1 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2021 Mercedes-Benz Metris?
The 2021 Mercedes-Benz Metris does not have published crash-test data from NHTSA, precluding any assessment of its frontal, side, or rollover protection. This absence of critical safety metrics means our computed Safety Index for the Metris is unavailable. Its "Light burden" classification from NHTSA indicates a low volume of recalls and owner complaints relative to other vehicles, but this designation does not reflect crashworthiness. The Metris accumulated 7 recalls, addressing issues from fuel delivery and brake fluid reservoir mounting to infotainment hardware and electrical software. Among these, the brake fluid reservoir mounting and two fuel system recalls are particularly safety-relevant. One software recall allowed for an over-the-air update, minimizing owner inconvenience. A single, unverified owner complaint, citing an equipment and back-over prevention concern, offers negligible statistical insight into potential widespread issues. Without crash-test results, a comprehensive safety evaluation of the 2021 Metris is incomplete.
NHTSA // RECALLSDoes the 2021 Mercedes-Benz Metris have any recalls?
The 7 recall campaigns for this model year address: infotainment touchscreen electrical connections (covering 2020-2023 Metris vehicles), gasoline fuel pump delivery (2021 Metris among others), electrical system software with an over-the-air fix available (2019-2021 Metris among others), fuel hose connection fittings (2017-2022 Metris), and brake fluid reservoir mounting (2016-2021 Metris). No park-outside or do-not-drive directive was listed in the provided campaign data. Two remaining recall campaigns were not fully described in the data provided.
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT25V463000
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Reported 2025-07-11
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP23V444000
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Reported 2023-06-26
ELECTRICAL SYSTEM:SOFTWARE22V360000
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Reported 2022-05-20
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS22V134000
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Reported 2022-03-08
SERVICE BRAKES, HYDRAULIC:FLUID22V066000
Risk: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Reported 2022-02-08
SEAT BELTS:REAR/OTHER:RETRACTOR21V513000
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.
Reported 2021-07-07
SEATS21V106000
Risk: An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
Remedy: DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
Reported 2021-02-23
NHTSA // COMPLAINTSWhat do owners report about the 2021 Mercedes-Benz Metris?
NHTSA records 1 unverified consumer complaint for the 2021 Mercedes-Benz Metris. The alleged top components are Equipment and Back Over Prevention, each cited once. These are unverified allegations reported to NHTSA and have not been independently confirmed. No crashes, fires, injuries, or deaths were alleged in that single report.
1 owner complaint on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2021 Mercedes-Benz Metris?
Potential owners of a 2021 Mercedes-Benz Metris should verify any open recall campaigns using the vehicle's VIN at nhtsa.gov. The model has been subject to 7 recall campaigns, and the repair status for individual units can vary.
- NHTSA has not crash-tested the 2021 Mercedes-Benz Metris, meaning no star ratings or Safety Index score exists for this specific model year.
- Seven recall campaigns are on file for this model year, including a brake fluid reservoir mounting recall and two separate fuel system recalls that are among the most safety-relevant items in the group.
- Only 1 unverified consumer complaint has been reported to NHTSA for this model year, with alleged concerns involving Equipment and Back Over Prevention, and no crashes, injuries, or deaths alleged.
- Prospective buyers and current owners should use the free VIN lookup tool at nhtsa.gov to verify whether any of the 7 recall campaigns remain open and unaddressed on a specific 2021 Metris unit.
FAQ2021 Mercedes-Benz Metris safety questions
Was the 2021 Mercedes-Benz Metris crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 7 recalls and 1 owner complaint on file.
How many recalls does the 2021 Mercedes-Benz Metris have?
According to NHTSA recall data, 7 vehicle recalls are on file for the 2021 Mercedes-Benz Metris. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2021 Mercedes-Benz Metris?
According to NHTSA's complaint database, 1 owner complaint is on file for the 2021 Mercedes-Benz Metris. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz Metris 2021.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.