NHTSA // SAFETY RECORD
2022 Mercedes-Benz Metris
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Mercedes-Benz Metris is a compact commercial van slotting between full-size cargo haulers and smaller cargo vans, aimed squarely at small-business owners, tradespeople, and last-mile delivery operators who want a more maneuverable footprint without sacrificing cargo versatility. It carries the Mercedes-Benz badge into a working-vehicle segment where most buyers prioritize practicality, but safety credentials matter just as much.
The 2022 Mercedes-Benz Metris has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 5 recalls and 9 owner complaints on file, giving it a light recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally find the Metris to be a well-finished and refined entry in the compact van segment, appreciating its car-like driving dynamics and comparatively upscale interior materials for a commercial vehicle. Most note that its smaller dimensions make urban maneuvering easier than full-size rivals, though some point to cargo capacity trade-offs and question long-term value against more affordable competitors in the segment.
NHTSA // RECALLSRecall record
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE26V070000
Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.
Reported 2026-02-06
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT25V463000
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Reported 2025-07-11
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP23V881000
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
Reported 2023-12-21
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP23V444000
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Reported 2023-06-26
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS22V134000
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Reported 2022-03-08
NHTSA // COMPLAINTSOwner complaints
9 owner complaints on file. These are unverified allegations reported to NHTSA.