NHTSA // CRASH-TESTED
2025 Mercedes-Benz Sprinter 2500
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Mercedes-Benz Sprinter 2500 is a full-size commercial van aimed squarely at fleet operators, small businesses, and the booming adventure-van conversion market. Straddling the line between workhorse and premium cargo hauler, it competes in a segment where capability typically overshadows crash-test investment. That tradeoff has real consequences for the roughly 2019-to-2025 model years we cover here.
The 2025 Mercedes-Benz Sprinter 2500 earns an NHTSA Safety Index of 42 out of 100, an weak result driven by its federal crash-test stars and its recall record. It has 1 recall on record, reflected in the score.
- shoppers who want the full federal safety picture in one place
Reviewers generally praise the Sprinter 2500 for its upright cabin, cavernous cargo space, and relatively refined driving manners for a commercial van of its size. Most acknowledge it as a benchmark in the full-size van segment for versatility and build quality, while noting that its tall stance and commercial orientation mean safety technology and crash-test investment lag behind passenger-car standards.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 20631
Index breakdown
NHTSA // RECALLSRecall record
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR25V712000
Risk: An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Remedy: Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 24, 2025.
Reported 2025-10-17
NHTSA // COMPLAINTSOwner complaints
2 owner complaints on file. These are unverified allegations reported to NHTSA.