NHTSA // SAFETY RECORD
2019 Ram Promaster Safety Record
The 2019 Ram Promaster has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 9 recalls and 56 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
For the 2019 model year, the Ram ProMaster has not undergone crash testing by NHTSA, leaving a critical gap in its safety profile. Consequently, no federal star ratings or Safety Index score are available for this vehicle. The existing data shows nine recall campaigns, addressing issues from the radiator cooling circuit to the automatic transmission park pawl. Owner-reported issues stand at 56 complaints. This recall and complaint volume places the ProMaster in the Moderate burden band. Without crash-test results, however, assessing the vehicle's structural integrity or occupant protection in a collision is not possible.
The 2019 Ram ProMaster was not crash-tested by NHTSA, carries nine recall campaigns, and falls in the Moderate recall and complaint burden band according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Moderate |
| Recalls on file | 9 |
| Owner complaints | 56 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2019 Ram Promaster?
For the 2019 Ram ProMaster, a meaningful volume of federal safety activity places it in the Moderate burden band. Nine recall campaigns have been issued. Of particular concern are two recalls with direct operational risk: one addresses an unintended-movement issue related to the park pawl, and another, spanning multiple production years including 2019, involves radiator fan overheating. A separate recall highlights a visibility system concern regarding the backup camera microprocessor. The 56 owner complaints largely concentrate in the powertrain and engine categories, aligning with themes seen in the recall data. No crash-test data or star ratings are available for the 2019 ProMaster, nor for any other ProMaster model year. This consistent federal safety activity warrants a thorough open-recall check for any 2019 Ram ProMaster.
NHTSA // RECALLSDoes the 2019 Ram Promaster have any recalls?
The nine recall campaigns for the 2019 Ram ProMaster cover a radiator fan electrical circuit that may overheat, a backup camera microprocessor that may crack and disable the rear-view image, an automatic transmission park pawl that may not fully engage and could allow unintended vehicle movement, a column-shift transmission linkage concern on paratransit conversions, and a wheelchair restraint anchor issue affecting certain mobility-van conversions. The park-pawl campaign, which addresses the risk of unintended rollaway, is the most operationally critical. Owners should verify through nhtsa.gov whether any campaign remains open on their specific VIN.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V876000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Reported 2025-12-17
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY25V720000
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, Mar
Reported 2025-10-23
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA25V552000
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Reported 2025-08-26
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL23V301000
Risk: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Reported 2023-04-27
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT20V582000
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Reported 2020-10-15
SEAT BELTS:FRONT:RETRACTOR20V250000
Risk: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
Reported 2020-05-05
SEAT BELTS:FRONT:RETRACTOR20V222000
Risk: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
Reported 2020-04-20
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT20V036000
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Reported 2020-01-23
SEATS19V333000
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Reported 2019-04-29
NHTSA // COMPLAINTSWhat do owners report about the 2019 Ram Promaster?
The 56 owner complaints on file for the 2019 Ram ProMaster are unverified consumer allegations reported to NHTSA and have not been independently confirmed. The most frequently alleged problem area is the powertrain, cited in 23 reports, followed by the engine at 9, an uncategorized group at 8, engine and engine cooling at 6, service brakes at 6, and the electrical system at 4. Two complaints involve a crash event; none allege fire, injury, or death.
56 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2019 Ram Promaster?
Recall completion is not guaranteed on used vehicles, and any shopper of a 2019 Ram ProMaster should verify the VIN at nhtsa.gov to confirm the status of any of the nine open campaigns.
- The 2019 Ram ProMaster has no NHTSA crash-test score and no star ratings; NHTSA did not test this model year, and that absence is not a safety judgment in either direction.
- A park-pawl recall specific to 2019-2021 ProMasters equipped with the 62TE transmission warns that the park pawl may not fully engage, creating an unintended-vehicle-movement risk that owners should address immediately through a VIN check at nhtsa.gov.
- A radiator fan electrical circuit recall covers 2018-2026 Ram ProMaster vehicles, meaning this 2019 unit falls within the affected production range and the repair status must be confirmed by VIN.
- The 56 unverified owner complaints on file concentrate heavily in the powertrain and engine categories, with 23 and 9 reports respectively, a pattern that overlaps thematically with the transmission and cooling-system recall campaigns active on this model year.
FAQ2019 Ram Promaster safety questions
Was the 2019 Ram Promaster crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 9 recalls and 56 owner complaints on file.
How many recalls does the 2019 Ram Promaster have?
According to NHTSA recall data, 9 vehicle recalls are on file for the 2019 Ram Promaster. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2019 Ram Promaster?
According to NHTSA's complaint database, 56 owner complaints are on file for the 2019 Ram Promaster. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Promaster years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Ram Promaster 2019.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.