NHTSA // SAFETY RECORD
2022 Ram Promaster
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Ram ProMaster is a front-wheel-drive full-size cargo van aimed squarely at commercial fleet operators, tradespeople, and last-mile delivery services. Built on a Fiat Ducato platform, it competes in a segment where cargo capacity and low load floor height often take priority over passenger-car refinement. For buyers who move goods for a living, the ProMaster is a serious workhorse contender.
The 2022 Ram Promaster has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 8 recalls and 56 owner complaints on file, giving it a moderate recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally find the ProMaster appealing for its low load floor, generous cargo volume, and front-wheel-drive layout that aids urban maneuverability. Most acknowledge the cabin materials and overall refinement fall short of some competitors, and driving dynamics are workmanlike rather than polished. Value for commercial use is frequently cited as a strength, though interior comfort for drivers on long routes draws mixed reactions.
NHTSA // RECALLSRecall record
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V876000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Reported 2025-12-17
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY25V720000
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, Mar
Reported 2025-10-23
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA25V330000
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Reported 2025-05-21
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA24V436000
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Reported 2024-06-13
STRUCTURE:BODY:DOOR24V416000
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Reported 2024-06-06
ELECTRICAL SYSTEM:WIRING24V197000
Risk: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
Reported 2024-03-14
SEAT BELTS:FRONT:BUCKLE ASSEMBLY24V129000
Risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
Reported 2024-02-22
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA22V947000
Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZC5
Reported 2022-12-22
NHTSA // COMPLAINTSOwner complaints
56 owner complaints on file. These are unverified allegations reported to NHTSA.