NHTSA // SAFETY RECORD
2024 Ram Promaster Safety Record
The 2024 Ram Promaster has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 5 recalls and 12 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2024 Ram ProMaster lacks a federal safety rating, as NHTSA has not conducted crash tests on this model. Without this data, no star ratings or Safety Index score can be assigned, leaving a significant gap in the vehicle's structural safety assessment. The federal record does show a Light recall and complaint burden band, with five distinct recall campaigns. These recalls address issues ranging from the radiator cooling system to a missing side door beam. Owners have filed 12 complaints with the agency. While these figures provide some insight into potential component-level concerns, the absence of crash-test results means the vehicle's overall crashworthiness remains unquantified by federal standards.
The 2024 Ram ProMaster was not crash-tested by NHTSA, carries five recall campaigns, and falls in a Light recall and complaint burden band according to federal NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 5 |
| Owner complaints | 12 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2024 Ram Promaster?
The 2024 Ram ProMaster enters the federal safety ledger with five recall campaigns, some of which span multiple model years. A notably broad recall addresses the radiator fan circuit, impacting ProMaster production from 2018 through 2026. Of greater concern is the recall for a missing side door beam, covering 2021 through 2024 models; this structural omission points to a significant manufacturing quality lapse that should be verified for individual VINs. Battery-electric variants of the 2024 ProMaster are subject to a specific recall concerning the electric drive module software. Consumer-reported activity registers 12 complaints, placing the vehicle in a Light burden band relative to the broader vehicle population. There are no crash-test results available for the 2024 ProMaster, nor are there any tested sibling years in the data to provide a structural crash-safety reference point.
NHTSA // RECALLSDoes the 2024 Ram Promaster have any recalls?
The 2024 Ram ProMaster is named in five recall campaigns. The components involved are: wheelchair restraint latch and anchor hardware (a third-party mobility equipment recall covering multiple brands), the radiator fan electrical circuit, electric drive module software on battery-electric variants, the backup camera via a security gateway module software error, and a missing side door beam paired with an incorrect tire placard. No park-outside or do-not-drive advisory appears in the DATA block for this model year, but owners should verify current repair status by VIN at nhtsa.gov.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V876000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Reported 2025-12-17
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY25V720000
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, Mar
Reported 2025-10-23
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE25V665000
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer servic
Reported 2025-10-06
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA25V330000
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Reported 2025-05-21
STRUCTURE:BODY:DOOR24V416000
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Reported 2024-06-06
NHTSA // COMPLAINTSWhat do owners report about the 2024 Ram Promaster?
Twelve complaints have been reported to NHTSA for the 2024 Ram ProMaster. These are unverified consumer allegations. The most frequently cited components are Forward Collision Avoidance, Electrical System, and Engine, each appearing in three reports, followed by Steering in two reports and Lane Departure in one. One report alleges a fire. No injuries or fatalities are recorded in the complaint data.
12 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2024 Ram Promaster?
The 2024 Ram ProMaster has been subject to five recall campaigns. Owners should verify the repair status of these recalls for their specific vehicle by checking the VIN on nhtsa.gov. A clear VIN search confirms completed recall repairs, not an absence of recalls for the model year.
- The 2024 Ram ProMaster has a recall specifically for a missing side door beam on certain units, a structural manufacturing defect that owners should confirm has been remedied on their specific vehicle via the NHTSA VIN lookup.
- Battery-electric variants of the 2024 Ram ProMaster are subject to a separate recall targeting electric drive module software, a concern that does not apply to internal-combustion versions of this model year.
- One of the 12 unverified owner complaints filed with NHTSA for this model year alleges a fire, a category that warrants attention even within a Light overall burden band.
- NHTSA has not crash-tested the 2024 Ram ProMaster and no tested sibling years exist in the covered data, meaning shoppers have no federal structural crash-safety benchmark for this specific generation.
FAQ2024 Ram Promaster safety questions
Was the 2024 Ram Promaster crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 5 recalls and 12 owner complaints on file.
How many recalls does the 2024 Ram Promaster have?
According to NHTSA recall data, 5 vehicle recalls are on file for the 2024 Ram Promaster. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2024 Ram Promaster?
According to NHTSA's complaint database, 12 owner complaints are on file for the 2024 Ram Promaster. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Promaster years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Ram Promaster 2024.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.