NHTSA // SAFETY RECORD
2023 Ram Promaster Safety Record
The 2023 Ram Promaster has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 5 recalls and 63 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2023 Ram ProMaster has not undergone crash testing by NHTSA, leaving it without a Safety Index score or any star ratings. This absence of data means its crashworthiness remains unassessed by federal standards. However, the vehicle's record does indicate a Moderate burden band for recalls and complaints. Five active recall campaigns have been issued for the 2023 ProMaster, addressing issues as critical as a potentially missing side door beam and an electrical hazard involving the radiator fan. Further, owners have filed 63 complaints. These factors warrant close attention, though they do not speak to direct crash safety performance.
The 2023 Ram Promaster was not crash-tested by NHTSA, carries a Moderate recall and complaint burden band, and has five recall campaigns on record according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Moderate |
| Recalls on file | 5 |
| Owner complaints | 63 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2023 Ram Promaster?
The 2023 Ram Promaster presents a moderate safety burden, as indicated by its record of five recalls and 63 owner complaints. These figures place it in a middle tier, rather than at either the lightest or heaviest end of the spectrum of vehicles evaluated. A missing side door beam, identified in one recall, represents a structural concern. Another recall addresses a radiator fan electrical overheating risk, which carries fire potential. Further, a seat belt warning failure recall directly impacts driver awareness of restraint system status. Owner complaints reinforce fire as a concern, with five of the 63 reports alleging fire. The leading complaint categories are Steering and Electrical System, which together constitute over half of all filed reports. There are no crash-test results available from NHTSA for the 2023 Promaster, nor are there any tested sibling years for comparative context. The available federal data documents several distinct, safety-relevant issues for this van, none of which are accompanied by corresponding crash-test ratings.
NHTSA // RECALLSDoes the 2023 Ram Promaster have any recalls?
The five recall campaigns for this model year cover: a radiator fan electrical circuit that may overheat, a missing side door beam combined with a tire placard issue, a driver seat belt warning light and audible chime that may not activate, a back-over camera software fix delivered over the air as part of a broader multi-brand campaign, and a third-party wheelchair restraint latch anchor issue affecting converted units. NHTSA has not issued a do-not-drive or park-outside directive tied to these campaigns based on the data provided, but owners should verify open repair status by VIN at nhtsa.gov.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V876000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Reported 2025-12-17
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY25V720000
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, Mar
Reported 2025-10-23
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA24V436000
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Reported 2024-06-13
STRUCTURE:BODY:DOOR24V416000
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Reported 2024-06-06
SEAT BELTS:FRONT:BUCKLE ASSEMBLY24V129000
Risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
Reported 2024-02-22
NHTSA // COMPLAINTSWhat do owners report about the 2023 Ram Promaster?
Owners have filed 63 unverified complaints with NHTSA against the 2023 Ram Promaster. The most frequently alleged problem areas are Steering with 21 reported complaints, Electrical System with 17, Engine And Engine Cooling with 14, Engine with 9, and Forward Collision Avoidance with 7. These are unverified consumer allegations, not established defects.
63 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2023 Ram Promaster?
The 2023 Ram Promaster has been subject to five recall campaigns, a notable figure for a vehicle in its inaugural year of production. Prospective owners should verify the repair status of any specific unit via nhtsa.gov using its VIN. These recall rectifications are performed by dealers at no cost.
- The 2023 Ram Promaster has a recall covering a missing side door beam on certain units, a structural issue that also involved an incorrect or absent tire placard.
- A separate 2023 Ram Promaster recall addresses a radiator fan electrical circuit that may overheat, a concern that overlaps with the five fire-related allegations in the complaint record.
- The driver seat belt warning light and audible chime may fail to activate on certain 2023 Ram Promaster vehicles, which is the subject of a dedicated recall campaign.
- Converted or mobility-equipped 2023 Ram Promaster units may also fall under a third-party wheelchair restraint latch and anchor recall issued by Rollx Vans, separate from the Chrysler-issued campaigns.
FAQ2023 Ram Promaster safety questions
Was the 2023 Ram Promaster crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 5 recalls and 63 owner complaints on file.
How many recalls does the 2023 Ram Promaster have?
According to NHTSA recall data, 5 vehicle recalls are on file for the 2023 Ram Promaster. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2023 Ram Promaster?
According to NHTSA's complaint database, 63 owner complaints are on file for the 2023 Ram Promaster. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Promaster years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Ram Promaster 2023.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.