NHTSA // SAFETY RECORD
2021 Ram Promaster Safety Record
The 2021 Ram Promaster has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 8 recalls and 104 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
For the 2021 Ram ProMaster, federal data offers a limited safety profile. NHTSA has not conducted crash tests on this model year, leaving it without star ratings or a computed Safety Index. The available federal record indicates a "Moderate" burden band for recalls and owner complaints. Specifically, there are 8 recall campaigns addressing issues from electronic stability control to a potentially missing side door beam. Additionally, 104 unverified owner complaints have been filed. This data set, while providing some insight into potential component-related issues, does not offer a complete picture of the vehicle's crashworthiness.
The 2021 Ram ProMaster was not crash-tested by NHTSA, carries a Moderate recall and complaint burden band, and has 8 recall campaigns on record according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Moderate |
| Recalls on file | 8 |
| Owner complaints | 104 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2021 Ram Promaster?
The 2021 Ram ProMaster faces a Moderate recall and complaint burden. Eight recall campaigns define this status, addressing a range of safety-critical systems. A recall concerning the electronic stability control (ESC) ground connection directly impacts vehicle stability. A separate recall for a missing side door beam highlights a structural deficiency specific to the 2021-2024 production window. Furthermore, a back-over camera recall affects a specific 2019-2021 span, placing the 2021 model year within its scope. The record shows 104 unverified owner complaints, many of which align with these recall areas, citing issues with electrical, powertrain, and camera systems. With no NHTSA crash-test data available for this model year or its siblings, the recall and complaint record forms the sole federal safety assessment.
NHTSA // RECALLSDoes the 2021 Ram Promaster have any recalls?
The 2021 Ram ProMaster carries 8 recall campaigns. Specific component areas named in the federal record include: electronic stability control (an insecure ground connection may disable the system), side door structure (vehicles missing a side door beam and lacking a correct tire placard), back-over prevention camera (microprocessor cracks that may cause camera failure), radiator cooling system (electrical circuit overheating risk), and wheelchair restraint equipment through a third-party mobility upfitter campaign. No park-outside or do-not-drive directive appears in the data provided, but shoppers should verify current repair status for every campaign through the NHTSA VIN lookup.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V876000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Reported 2025-12-17
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY25V720000
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, Mar
Reported 2025-10-23
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA25V552000
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Reported 2025-08-26
STRUCTURE:BODY:DOOR24V416000
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Reported 2024-06-06
ELECTRONIC STABILITY CONTROL (ESC)24V290000
Risk: Driving with an inoperative electronic stability control system can increase the risk of a crash.
Remedy: Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.
Reported 2024-04-25
ELECTRICAL SYSTEM:WIRING24V197000
Risk: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
Reported 2024-03-14
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL23V301000
Risk: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Reported 2023-04-27
SEAT BELTS21V699000
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Reported 2021-09-09
NHTSA // COMPLAINTSWhat do owners report about the 2021 Ram Promaster?
The 2021 Ram ProMaster has 104 unverified owner complaints filed with NHTSA. These are unverified consumer allegations, not established facts. The most frequently alleged problem areas are back-over prevention systems (23 reports), unknown or other issues (21), electrical system concerns (19), lane departure systems (14), powertrain (11), and engine and engine cooling (7). The complaint record also includes 1 reported crash and 3 reported fire incidents among those filings.
104 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2021 Ram Promaster?
Any used 2021 Ram ProMaster should have its VIN checked at nhtsa.gov before purchase to identify which of the 8 recall campaigns remain open and unrepaired on that specific unit. Recall repairs are performed at no cost to the owner regardless of when the vehicle was purchased.
- The 2021 Ram ProMaster has never been crash-tested by NHTSA, meaning no frontal, side, or pole-impact star ratings exist for this model year under any trim.
- A recall specific to 2021-2024 Ram ProMaster units found that certain vehicles were built missing a side door beam, a structural component; owners should verify via VIN lookup whether this campaign has been completed on any unit they are considering.
- The electronic stability control recall is exclusive to 2021 Ram ProMaster vehicles and involves an insecure ground connection that may disable the ESC system, directly affecting active vehicle stability.
- Of the 104 unverified complaints on file with NHTSA for this model year, back-over prevention and electrical system issues account for the two largest individual complaint categories, and the complaint record includes 3 alleged fire incidents.
FAQ2021 Ram Promaster safety questions
Was the 2021 Ram Promaster crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 8 recalls and 104 owner complaints on file.
How many recalls does the 2021 Ram Promaster have?
According to NHTSA recall data, 8 vehicle recalls are on file for the 2021 Ram Promaster. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2021 Ram Promaster?
According to NHTSA's complaint database, 104 owner complaints are on file for the 2021 Ram Promaster. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash or a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Promaster years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Ram Promaster 2021.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.