MotorCaliberNHTSA Safety Index

MODEL

Ram Promaster Safety

NHTSA safety across every Ram Promaster model year we cover.

Across the 8 model years of the Ram Promaster we cover (2019 to 2026), no year has an NHTSA crash-test score on record. 48 recalls have been issued across those years.

THE MOTORCALIBER REVIEW
MotorCaliber editorial ◆ Reviewed against NHTSA data ◆ 2026-10-01

The Ram ProMaster, a front-wheel-drive full-size cargo van, has not been rated by NHTSA in any crash test category. This absence of data leaves its performance in frontal, side, and rollover scenarios undetermined by federal standards, and precludes computation of a Safety Index. The ProMaster's recall record stands at one, with zero owner complaints documented.

The Ram ProMaster lacks fundamental safety data for any model year between 2019 and 2025. Without NHTSA crash-test results, there is no star rating, no computed Safety Index score, and no independent structural data available for consumers. This absence leaves a significant gap in the vehicle's safety profile. The recall record for the ProMaster is extensive, indicating recurring engineering and manufacturing concerns that have necessitated federal intervention. Prospective owners must ensure all open recalls have been addressed on any specific unit prior to acquisition. Owner complaints total 336 for the covered model years, including 7 reported crashes and 10 reported fires. While these remain unverified allegations, the 10 reported fire incidents warrant specific attention. This figure suggests potential vulnerabilities within the vehicle's electrical or fuel systems, prompting further inquiry from potential buyers. The ProMaster's safety record presents considerable uncertainties that demand careful consideration from any shopper.

WHAT REVIEWERS SAYReviewers generally find the ProMaster appealing for its low load floor, generous cargo volume, and front-wheel-drive layout that aids urban maneuverability. Most acknowledge the cabin materials and overall refinement fall short of some competitors, and driving dynamics are workmanlike rather than polished. Value for commercial use is frequently cited as a strength, though interior comfort for drivers on long routes draws mixed reactions.

WHAT TO KNOW
  • The Ram ProMaster has not been crash-tested by NHTSA in any model year from 2019 through 2025, meaning there is no independent star rating or structural safety data available to inform your purchase decision.
  • Forty-four recalls have been issued across the 2019 to 2025 model years, which is a notably high volume. Always run the VIN through NHTSA's recall database before buying to confirm all open recalls have been remedied.
  • Owner complaints include 10 reported fire incidents across the covered years. These are unverified allegations, but the pattern is worth investigating, particularly regarding the vehicle's electrical system and any technical service bulletins related to fire risk.
  • With 7 reported crashes among the 336 owner complaints, real-world incident reports add to the concern created by the lack of formal crash-test data. Buyers operating these vans commercially should factor in the full safety data gap when assessing fleet risk.

Most-recalled year on record: 2019 Ram Promaster with 9 recalls.

BY YEARPromaster by model year

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