MODEL
Ram Promaster
NHTSA safety across every Ram Promaster model year we cover.
Across the 8 model years of the Ram Promaster we cover (2019 to 2026), no year has an NHTSA crash-test score on record. 47 recalls have been issued across those years.
The Ram ProMaster is a front-wheel-drive full-size cargo van aimed squarely at commercial fleet operators, tradespeople, and last-mile delivery services. Built on a Fiat Ducato platform, it competes in a segment where cargo capacity and low load floor height often take priority over passenger-car refinement. For buyers who move goods for a living, the ProMaster is a serious workhorse contender.
Here at MotorCaliber, our safety picture for the Ram ProMaster across the 2019 to 2025 model years is built on three pillars: crash-test results, recall volume, and owner complaints. On the first pillar, we have nothing to report in your favor. NHTSA has not crash-tested the ProMaster during any of the model years we cover, which means there is no star rating, no Safety Index score, and no independent structural data for shoppers to lean on. That absence is a real gap, and buyers deserve to know it plainly. The recall picture is the most significant concern we can document. Forty-four recalls across a six-year span is a high number for any vehicle, and it signals that engineering and manufacturing issues have surfaced repeatedly enough to require federal action. Shoppers should verify that any specific unit they are considering has had all open recalls addressed before purchase. Owner complaints total 336 across the covered years, including 7 reported crashes and 10 reported fires. These are unverified allegations, not confirmed findings, but the fire figure in particular warrants attention. Ten reported fire incidents in a fleet-oriented van is the kind of data point that should prompt a prospective buyer to ask pointed questions about the vehicle's electrical and fuel systems. Bottom line: the ProMaster may serve commercial needs well, but its safety record carries real question marks that no shopper should overlook.
WHAT REVIEWERS SAYReviewers generally find the ProMaster appealing for its low load floor, generous cargo volume, and front-wheel-drive layout that aids urban maneuverability. Most acknowledge the cabin materials and overall refinement fall short of some competitors, and driving dynamics are workmanlike rather than polished. Value for commercial use is frequently cited as a strength, though interior comfort for drivers on long routes draws mixed reactions.
- The Ram ProMaster has not been crash-tested by NHTSA in any model year from 2019 through 2025, meaning there is no independent star rating or structural safety data available to inform your purchase decision.
- Forty-four recalls have been issued across the 2019 to 2025 model years, which is a notably high volume. Always run the VIN through NHTSA's recall database before buying to confirm all open recalls have been remedied.
- Owner complaints include 10 reported fire incidents across the covered years. These are unverified allegations, but the pattern is worth investigating, particularly regarding the vehicle's electrical system and any technical service bulletins related to fire risk.
- With 7 reported crashes among the 336 owner complaints, real-world incident reports add to the concern created by the lack of formal crash-test data. Buyers operating these vans commercially should factor in the full safety data gap when assessing fleet risk.
Most-recalled year on record: 2019 Ram Promaster with 9 recalls.