NHTSA // SAFETY RECORD
2025 Ram Promaster Safety Record
The 2025 Ram Promaster has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 4 recalls and 5 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2025 Ram ProMaster has not been subjected to federal crash testing, leaving it without an official Safety Index score or star ratings from NHTSA. This absence of data means its crashworthiness remains unverified by federal assessments. The federal record does indicate a Light recall and complaint burden band. Four active recall campaigns have been issued, addressing issues related to cooling, electrical propulsion software, backup camera software, and third-party wheelchair restraint equipment. Additionally, there are five unverified owner complaints on file, with no reported crashes, fires, injuries, or deaths associated with them. This information does not confirm or imply a specific level of crash protection. Prospective buyers should consider the lack of crash-test data when evaluating this model.
The 2025 Ram ProMaster was not crash-tested by NHTSA, carries four recall campaigns, and falls in the Light recall and complaint burden band according to federal NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 4 |
| Owner complaints | 5 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2025 Ram Promaster?
The 2025 Ram ProMaster has not undergone federal crash testing, leaving consumers without NHTSA star ratings for impact protection. This absence of data means no directly comparable sibling years exist to offer a crash-test reference for shoppers. The vehicle does, however, exhibit a Light recall and complaint burden, indicating a lower volume of federal safety actions and owner allegations. Four recall campaigns apply to the 2025 ProMaster. A radiator fan overheating recall spans a broad multi-year population. The electric drive module software recall applies exclusively to the battery electric variant of the 2024-2025 ProMaster. A backup camera software recall covers a range of models, including this 2025 model year. Finally, a Rollx Vans wheelchair restraint recall pertains only to converted units. The five owner complaints recorded contain no allegations of crashes or injuries, though two reports each cite issues with the Steering and Engine.
NHTSA // RECALLSDoes the 2025 Ram Promaster have any recalls?
The 2025 Ram ProMaster carries four recall campaigns. Chrysler (FCA US, LLC) is recalling certain 2018-2026 ProMaster vehicles because the radiator fan electrical circuit may overheat. A second Chrysler recall covers certain 2024-2025 ProMaster battery electric vehicles for electric drive module software concerns. A third Chrysler recall addresses certain 2022-2025 ProMaster vehicles where a software error in the security gateway module may affect the backup camera. A fourth campaign, issued by Rollx Vans, involves wheelchair restraint and securement latch equipment on converted vehicles. No park-outside or do-not-drive directive appears in the data provided.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V876000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Reported 2025-12-17
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY25V720000
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, Mar
Reported 2025-10-23
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE25V665000
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer servic
Reported 2025-10-06
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA25V330000
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Reported 2025-05-21
NHTSA // COMPLAINTSWhat do owners report about the 2025 Ram Promaster?
Five owner complaints have been reported to NHTSA for the 2025 Ram ProMaster. These are unverified consumer allegations, not established facts. The top components named are Steering, cited in two reports, and Engine, also cited in two reports, followed by single allegations each touching the Electrical System, Service Brakes, Latches/Locks/Linkages, and an Unknown or Other category. None of the five reports alleged a crash, fire, injury, or death.
5 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2025 Ram Promaster?
Before taking delivery or driving a used 2025 Ram ProMaster, run the full 17-character VIN through the free recall lookup at nhtsa.gov to confirm whether any of the four recall campaigns remain open and unrepaired on that specific unit.
- NHTSA has not crash-tested the 2025 Ram ProMaster, so no Safety Index or star ratings exist for this model year and shoppers cannot compare its crashworthiness against tested vehicles using federal scores.
- A Chrysler recall covering certain 2024-2025 Ram ProMaster battery electric vehicles targets electric drive module software, meaning BEV buyers should confirm with their dealer whether this campaign has been completed on their specific unit.
- A separate Chrysler recall affects certain 2022-2025 ProMaster vehicles for a backup camera software error in the security gateway module, making a VIN-level check at nhtsa.gov especially important for buyers in that production range.
- The five owner complaints on record for this model year are unverified allegations reported to NHTSA, with Steering and Engine each appearing in two reports, but none of the five allege a crash, fire, injury, or death.
FAQ2025 Ram Promaster safety questions
Was the 2025 Ram Promaster crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 4 recalls and 5 owner complaints on file.
How many recalls does the 2025 Ram Promaster have?
According to NHTSA recall data, 4 vehicle recalls are on file for the 2025 Ram Promaster. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2025 Ram Promaster?
According to NHTSA's complaint database, 5 owner complaints are on file for the 2025 Ram Promaster. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Promaster years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Ram Promaster 2025.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.